Run claims end to end, not just track them.
From first notice of loss to final settlement, Hendl's agents coordinate every step of a claim — gathering documents, checking cover, setting reserves and watching SLAs — while your handlers keep control of every decision.
Claims teams don't have a decisions problem. They have a coordination problem.
The judgement is the part your handlers are good at. The cost sits in everything around it — the chasing, checking and waiting that slows every claim and lets value leak out.
Everything a claim needs, handled in the background.
Hendl runs the coordination work across the whole claim — from intake through to payment — and hands your team the decisions.
Capture first notice from any channel and open a structured claim automatically.
Score severity and route to fast-track, handler or escalation in seconds.
Confirm cover at the date of loss against policy admin, with citations.
Recommend an opening reserve from claim facts and similar history.
Surface anomalies and known indicators before any payment goes out.
Extract damage scope, estimates and references from uploaded files.
Watch every regulatory and service deadline and act before a breach.
Prepare settlement letters and trigger payment once a human approves.
See a claim move itself forward.
From the moment a notice lands, agents open the claim, gather what's needed and check cover — then hand the handler a decision to approve.
What teams see in the first quarter.
Based on early deploymentsAgents act. People decide.
Built for regulated claims work — every recommendation is explainable, every action is logged, and a named human stays accountable for the call.
Agents pause for a human before any payment, settlement or external message.
Every action, source and decision logged in real time and exportable.
Scope what each role and agent can see and do, down to the field.
Choose where agents act freely and where they only recommend.
UK and EU data residency with tenant isolation by default.
Every recommendation cites the documents and rules behind it.
Built for every line of business.
One platform, every claim type.Works with your claims stack.
See all integrations →Questions claims leaders ask.
How is Hendl priced for claims?
As a single enterprise agreement scoped to your claim volume and lines of business — not per seat. We share clear numbers once we understand your operation.
Does Hendl replace our policy admin system?
No. Hendl sits alongside your policy admin and claims systems, reading and writing through integrations while keeping them the system of record.
Can agents make payments on their own?
Only where you allow it. Payments, settlements and external messages sit behind human approval gates by default.
How long until we are live on a line of business?
A guided pilot typically runs in weeks. We map your existing claim process and connect to your systems before the first agent runs.
How do you handle fraud and leakage?
Agents surface anomalies and known indicators early, and watch every deadline so delay-driven leakage is caught before it compounds.
Is our data isolated from other customers?
Yes. Every tenant is isolated by default, with UK / EU data residency and encryption in transit and at rest.
Bring agentic claims handling to your team. Start with one line of business.
See it running on your own claims in weeks, not months — with a guided pilot on a single claim type, fully supported.