Numbers you can close the quarter on.
Reserves, provisions, redress and cost per case — with Hendl, the figures come straight from the live casework, updated as each case moves, not reconciled from spreadsheets at month end.
The ledger shouldn't lag the casework by a month.
Finance sees the operation through exports and month-end reconciliations — so reserves drift, provisions surprise, and forecasts start from numbers that are already old.
Every figure, traceable to its case.
Because agents run the casework, every reserve, provision and payment carries its own evidence — the numbers roll up from cases, not spreadsheets.
Reserves proposed and updated from case facts — never left stale.
Liabilities rolled up from live cases, with the workings per case.
Movements explained as they happen, so month end is a review, not a rebuild.
Overpayments, missed recoveries and duplicate spend flagged in-flight.
Every payment gated on authority limits and a named approver.
Recoveries and subrogation pursued and reconciled to the case.
Unit economics by line, team and vendor — from live data.
Demand and spend projected from the book as it actually stands.
Close from the record, not the reconciliation.
Reserves updated as facts landed, movements explained case by case, and the close pack drafted — what reaches finance is a set of exceptions, not a spreadsheet to rebuild.
What finance teams see.
Based on early deploymentsControls the auditor can test, not just read about.
Authority limits, approval gates and payment controls run in the platform — so evidence of the control is the same thing as the control itself.
Payment and reserve thresholds enforced per person, on every approval.
Second approval required above your thresholds — logged, not assumed.
Every movement, approval and payment time-stamped and exportable.
Any figure in the pack drills down to the cases behind it.
Out-of-pattern movements flagged to finance automatically.
Casework, approval and payment roles separated by design.
Questions finance leaders ask.
Does this replace our finance system?
No. Hendl runs the casework and feeds your ledger and finance systems through governed integrations — they remain the system of record for accounting.
How do reserves stay current?
Agents update the recommended reserve whenever a material fact lands on a case; a person approves changes above your thresholds, and every movement is explained.
Can auditors rely on the trail?
Yes — controls run in the platform, so the evidence is the record itself: approvals, limits and payments, time-stamped and exportable per case or cohort.
What does finance see day to day?
A live view of reserves, provisions, spend and cost per case — with exceptions flagged as they happen rather than surfacing at close.
Run the numbers from the casework. Not the other way round.
Start with one book — live reserves, provisions and cost per case on your own portfolio in weeks.