Settle claims in days, not weeks.
Hendl's agents work every open claim at once — chasing what's missing, checking cover, flagging fraud and preparing the settlement — so nothing waits for a handler to remember it.
A claim is only slow while it's waiting.
Most of a claim's cycle time is queue time — waiting for a document, a call-back, a handler with capacity. Agents remove the waiting; your handlers keep the decisions.
Every stage of the claim, worked in parallel.
From first notice to recovery, agents keep each claim moving on every front at once — and surface a decision only when one is needed.
First notice captured from any channel — email, portal, phone note or broker.
Severity scored and the claim routed to fast-track, handler or referral.
Policy terms checked against the loss, with the clauses cited.
Claim, claimant and network signals scored before handling begins.
Estimates, reports and references requested, tracked and chased.
Reserves proposed and updated from the file — never left stale.
Figures, deductions and the offer letter drafted for approval.
Recovery prospects flagged and the claim packaged for pursuit.
From notice to a settlement, ready to approve.
A notice lands, the claim opens itself, and by the time a handler looks at it the cover is checked, the reserve is set and the settlement is drafted.
What claims teams see.
Based on early deploymentsFast, without losing the file.
Speed that survives an audit — every payment gated on a person, every decision explainable, every claim file complete by construction.
No payment, settlement or repudiation without a named handler’s approval.
Every recommendation cites the policy clauses and evidence behind it.
Every action and source logged in real time — complete by construction.
Value, complexity and fraud thresholds route claims to people automatically.
Handler authority limits enforced on every approval, not checked after.
Files exportable in a time-stamped, citable form for audit or complaint.
Questions claims leaders ask.
Which claim types can go straight-through?
You define eligibility — typically low-value, low-complexity claims with clean fraud scores. Everything else routes to a handler with the file already prepared.
How does it connect to our claims system?
Hendl reads and writes to your policy admin and claims platforms through governed integrations — Guidewire, Duck Creek, Sapiens and REST APIs.
What happens when a claim turns contentious?
The claim escalates to your team with the full file intact — and can carry straight into a Hendl disputes case without rebuilding the record.
How fast is a pilot?
A guided pilot on one claim type typically runs in weeks — Hendl maps your process and connects your systems before the first agent runs.
Take the waiting out of your claims. Start with one claim type.
A guided pilot on a single claim type, running on your own claims in weeks — fully supported.